Testimonials
We know how great we are, so do our customers. Here is a selection of testimonials backing up our quality, competitiveness and most importantly, our service.
We would like to thank you and your team for arranging full insurance including public liability for our new company, Promote it Micros Ltd trading as The Little Ale House. You fully understood our requirements and found us a competitive quote and made the whole process really easy. Once again thank you and we can assure you we will be telling many people how professional and thorough you are at gsi insurance.
I would just like to take this opportunity to thank you for your recent assistance with regard to my recent claim to my damaged watch. As with most insurance claims I was expecting the process to painful and elongated. From my initial phone call to Kris the claim was sorted within 10 minutes and the cheque arrived in the post the next day. Insurance is very much a transactional product but it is this level of service which really sets gsi insurance apart from the competition. I would have no hesitation in recommending the team at gsi insurance.
gsi insurance have done the insurance of my 2 cars and 2 houses and save massive over £400 as compared to online. Service was very friendly and professional. Someone bumped into my car last month and the claim was gone very smoothly and without any issues from gsi insurance and Marcus assured me that I don’t have to worry about anything and all will be taken care of by gsi insurance. I’ve no reservation in recommending Marcus and team to the friends and family .
I would like to thank you very much for the exceptional service you gave me on sorting out both my buildings and contents insurance and my travel insurance. You not only saved me money on my previous insurances but also saved me a lot of time trawling through the internet and it was lovely to have the personal touch. I wouldn’t hesitate to recommend you to anyone who needs insurance of any kind.
I write to you thanking you for your company’s professional service in obtaining a sound and reasonably priced quote in relation to the reinsurance of my car. I had become dissatisfied with the insurance company that I was with and felt that I was being treated as just a ‘number’ but you took the time to understand the issues relating to my transaction and came up with a good price which I was happy to accept. I would not hesitate to recommend your company to any of my friends, colleagues, customers and clients. Thank you for your assistance.
The Barns at Hunsbury Hill is a Grade II listed Eighteenth-Century farm complex with many old buildings (and staff) and a need for comprehensive insurance cover because it is used as an events venue. The Barns is also the trading arm of a charity, Northamptonshire ACRE. The site has always been insured elsewhere but I have not been happy with the level of service and cover provided by them over the years. I asked Marcus to provide a quote as well for the insurance on the site to include all the relevant liabilities and legal coverage. Marcus saw this as a challenge and was determined to obtain a better quote than the competitor even if, as he said, “I only manage to get one that is a penny less!” Well, Marcus certainly rose to the challenge. Not only did he save us £2000 on the quote from the competitor but the policy he arranged had far better coverage than we have ever had. It means a lot to the charity to save that amount of money on insurance. We all joke Marcus doesn’t need to work anymore with all the referrals he gets but in this case I am glad he still does! He worked a miracle and I can’t thank him enough. I will definitely use gsi insurance for all future insurance needs.
Recently we have established a close relationship with gsi insurance and would like to say, the service and efficiency of Marcus and his team have been outstanding, Both myself and our joint customers also agree with me. Insurance isn’t the most exciting product in the world but gsi insurance have made the process off purchasing GAP Insurance very pleasurable. We will keep on recommending customers to gsi insurance and hope this relationship last well into the future. Thanks ever so much.
Appreciation for good service insurance. I would like to thank you and the team at gsi insurance for finding me a very good price for my professional indemnity and public liability insurance. The whole process was extremely professional, with good advice along the way. What’s more, it was all very straightforward and quick to arrange. What more can you ask? I will certainly use your services again and won’t hesitate to recommend you. Thank you.
I just wanted to write and officially say what a brilliant insurance service you have provided over the last few years. Each time at renewal, gsi insurance has been prompt in letting me know “it’s that time of year again” and we have an actual conversation about any changes needing making to the insurance levels.
You then find the right policy for my needs.
A case in point, is this years van insurance. We decided that due to the heavy mileage I have been doing, that an additional breakdown/recovery policy would be a good idea.
The button was pressed and I was insured. 48hrs after, I was driving along and BANG!!! The van’s drive shaft failed. Suddenly I was stranded 60 miles away from home halfway across a junction.
A quick call to yourself at 5.00pm on a Friday resulted in a very calm and “no problem I’ll sort it” response from you. Everything was dealt with, all I had to do was give my location and I was duly returned home within a couple of hours on a recovery vehicle. Pretty impressive service if you ask me.
But to top it all off, you even personally texted me out of hours later that evening to make sure everything was ok and had I returned home yet. So a very big THANKYOU to everyone at gsi insurance, you provide a fantastic service at very reasonable rates but more importantly you make sure the correct policies and backup are in place. I shall certainly continue to refer gsi insurance to all my friends and colleagues.
Insurance we know is a very competitive market and one that can cause you to have either too much or not enough. Without expert advice this can mean spending much more than is necessary for the cover required. At gsi insurance you expertly advised on what would be required and handled our contents and bricks and mortar insurance highly efficiently and at a competitive rate. It is always reassuring to know that a company such as yours looks after the client from start to finish and without any fuss or complicated jargon. Needless to say I am highly delighted with your service and will without doubt recommend you to others.
I can’t thank you enough for your help over the past year in terms of sorting out car and travel insurance at short notice. On both occasions, you were easy to deal with, understood exactly what was needed, provided excellent advice, and saved me money. Great service and professional advice is hard to find in financial services-you have nailed it! I would recommend you and all the people at gsi insurance to anyone, please feel free to use me as a reference for anyone considering your service.
Marcus and his team at gsi insurance are professional, accommodating and extremely easy to approach. When it comes to an Insurance Brokerage, there are many businesses locally that we could all use, however gsi insurance are a family-run Insurance company that look to genuinely help their clients. In March, my Director had just purchased two carpool cars for the business, and we needed to insure them along with my Director’s car too. I suggested that we should call Marcus at gsi insurance to see if he could advise us on what was best to do. In just a few hours from getting my Director to call you to explain what we needed completing, you were able to turn around and give us a very reasonable quote. That same day, we were able to get our Fleet Insurance arranged, and my Director was so impressed and pleased that gsi insurance were able to help us so quickly and efficiently. I would recommend them to anyone; family, friends or business connections who require any insurance needs, without a single hesitation. Thank you to Marcus and your team at gsi insurance!
I would like to say a big thank you to Oliver and his team at gsi insurance, the area of insurance can be a minefield with so many different options to choose from, my memory of insurance salesman involved hiding behind the sofa with my Mum, Dad, Brother and Sister every Thursday night from the Pearl insurance man. At gsi insurance you get no nonsense advice from 2 of the most honest and trustworthy gentlemen you will ever have the privilege to meet. It is my pleasure to recommend gsi insurance to everyone I come into contact with as I know they always do an outstanding job of looking after their clients.
I would like to thank you very much for your prompt assistance when I needed to adjust my Professional Indemnity Insurance cover as required by the HR Department Head office. This all happened when I was notified that my insurance cover was insufficient and that I should get my policy amended as soon as possible. I immediately contacted you, explained my predicament and as always, you were straight on the case for me. Within two hours of contacting you, I had the revised very acceptable quote back to me and I was able to submit the revised insurance certificate to the HR Department by 12:15 PM that day. Once again, I think you did a superb job and turned my situation around in next to no time. Going forward, I will have no hesitation asking Marcus to review all my other insurance requirements and recommending you to my friends and colleagues.
I Just wanted to take the time to let you know once again what exceptional customer service gsi insurance have provided when renewing my wife’s car insurance. I’ve used gsi insurance for many years now and continue to do so as the friendly family run business where the customer comes first is close to my heart as that’s how we ran our family business. Unfortunately that level of customer care does not seem paramount in any of the corporate insurance companies today. Where they offer the ‘New Customer’ the best deals and the loyal customer receives nothing but a renewal letter (Normally an increase on last years premium) Added to this Oliver and Marcus are always on the end of a phone for advice if needed. I have recommended gsi insurance to many people and will continue to do so. Thank you and please pass my praise and best wishes to your team.
I believe that the after sales service that a company provides says a lot about that company. Recently I lost my best reading glasses, I phoned gsi insurance to report the loss and was dealt with promptly and efficiently by friendly staff. The next day I had a call from the insurance company who asked a few questions and three days later I received the cheque. This was first class service for a relatively small amount of money and I would have no hesitation in recommending gsi insurance to my friends and business colleagues.
I recently contacted gsi insurance for a car insurance quote, the service from the team at gsi insurance was; professional, friendly and knowledgeable. Within a short amount of time Keely had supplied me with quotes for different vehicles, taking into consideration my needs. Ensuring that the policy would cover me for my personal and business needs. I was so impressed with their service I have also asked for my other insurances to be reviewed by them once they are needed.
I would like to thank you and your team at gsi insurance for all your efforts in helping me sort out my car insurance. You couldn’t have made the process any simpler and were always on hand to answer any questions and offer advice, the icing on the cake being that you were considerably cheaper than what my current company had offered. The service I have received has been exemplary and I would have no hesitation in recommending you to anybody looking to acquire your services.
I would just like to say a big thank you to Marcus Humphriss of gsi insurance. As some of you may know, I like to travel, usually off the beaten track, and to places that most other people will avoid. I have a few health issues, and when I updated my Travel Policy with additional health information, they immediately cancelled my policy, I would have been happy for them to put endorsements on or even load the premium, but no they refused to insure me. Speaking to Marcus last year about my predicament, and also about a few of the places that I was intending to travel to in the near future, Marcus found me a Travel Policy, that although has some endorsements (which I expected), will cover me, and to places that not everyone would normally visit. Thanks Marcus, I will be renewing my policy with you later in the year, and will happily recommend you to friends and family.
I would like to say a big thank you to you and your staff at gsi insurance for the fantastic service you have given my company over the last two years. I now have every perceivable insurance cover possible; I have three vans and a car covered, public liability, employer liability, holiday insurance cover and even my storage container is covered! Not only are you contactable day and night you always give sound advice and with a super-fast reaction time you normally insure all of my needs within hours. You always manage to beat all competitor quotes. I now don’t even bother comparing. I have not only found you and your company to be highly professional but also very friendly. I wouldn’t hesitate to recommend you and your company to any of my work colleagues, friends, or family.
I just wanted to write to say a very big thank you. You have taken care of both my business and home insurances recently and I am absolutely delighted with the service I’ve received. Not only have you saved me a small fortune you’ve been friendly, professional and knowledgeable throughout the process. Nothing has been too much trouble, you’ve done everything in an incredibly timely manner and put up with all my silly questions. I can’t thank you enough. I will be coming to you again in the future with my other insurance needs and I would not hesitate in recommending you to my friends, family and clients. Thank you so much.
Marcus and his company have not only helped Abington Decorators with insurance coverage but the majority of the Coleman Family. We have travel, cars, Van, home and buildings all insured with them. Whenever I speak on the phone with his staff, they always make me feel welcome and reassured. Recently was a good example of this: I was parked in a car park when a car with a recently qualified driver rammed the back of my car and drove away. Luckily with the help of a security guard and another driver we headed him off and he came to face the music. I rang gsi insurance immediately and handed over the phone to the young man. From that phone call they took all relevant information needed and then were reassuring to me. I always get quotes from other insurance companies and always without exception gsi insurance have beaten or matched the quote, but it is always comforting to know that when you need help it is someone you know who lives close by and not an unknown internet company. I would and have recommended gsi insurance without reservation.
I just wanted to write an official thank you for being a bloody brilliant insurance company!
My P&L was up for renewal recently and this year I wanted to have tools/equipment insurance included for overnight in public places whilst I occasionally working away from home.
The current insurers who I had been with for eight years could not find any underwriters to cover this requirement (even though they are a large national company).
Having spoken with you, the initial policy you found didn’t quite cover the value needed for overnight, but I was pleasantly surprised to see you take the challenge on further and after 12 hours you did actually find me a policy which met every single requirement.
Not only that, but you also came in at a lower premium than the “others”, with excesses massively reduced from £1500 to £500 for spray work as well.
I didn’t hesitate to place my business with you at that point.
You truly went over and above all other companies in trying to get me the right insurance cover and I honestly thank you for that.
I would like to thank Marcus for such a prompt and very well priced service. I was very impressed at your efficiency and friendliness when I was quoted and purchased both Public Liability Insurance for my business and Travel Insurance with gsi insurance. Thank you very much Marcus and I will definitely be recommending your services!
I would like to take this opportunity to thank you and your staff on your help and excellent customer service when sorting out my wife’s car insurance.
Your staff were very polite and friendly providing her with a cheaper quote and making sure that the policy was suited to her requirements whilst providing excellent customer service.
They were very efficient and she received her policy documents within 24 hours of being agreed.
I have no hesitation in recommending gsi insurance to all my contacts.
I just wanted to say many thanks for dealing with the renewal of my home insurance.
I had auto-renewed my home insurance for the past 13 years and thought it time to have it reviewed. I paid around £34 per month for 12 months.
You looked at my policy, advised me that I was underinsured and recommended a change of policy doubling my insurance levels for the same £34 per month.
However I only pay for 10 months of the year now so not only have you doubled. my insurance value but you have saved me £70in the process.
Your service was fast, efficient and painless and I would most certainly have no hesitation in recommending gsi insurance to anybody.
I would like to say a big thankyou to you and your staff at gsi insurance for the fantastic service you have given my company over that last eight months. Not only were you able to advise me on all the different types of business insurances applicable to my company, you even managed to beat all the other competitive quotations I had already received. I have now used your company for all my vehicle insurance needs too. I have not only found you and your company to be highly professional but also very friendly. I wouldn’t hesitate to recommend you and your company to any of my work colleagues, friends or family.
gsi insurance has worked energetically towards arranging my company’s insurance queries for the past year and I would like to express my satisfaction toward their service.
One of the biggest challenges my company has is to keep on top of the insurances for each of our properties and the type of insurance required.
Not only have gsi insurance arranged my company’s insurances but they have arranged the insurance for my cars and home.
gsi insurance have been fantastic from day one and with the service that they provide we feel, as a company, that there is no need to shop around to find the best insurance policy, as we trust their expert and professional opinion.
I would highly recommend gsi insurance to anyone looking for an insurance policy, whether it’s for their house, car or business. gsi insurance will always be our first port of call when we need insurance.
Just had Marcus Humphriss from GSI insurance in for the renewal of our various business insurances. Thank you for the friendly and efficient service.
We have had a long relationship with GSi Ltd and have always found them to be highly professional in arranging all aspects of our insurance requirements. They provide a friendly and competitive service and we have no hesitation in recommending them.
We have been delighted to be associated with GSi Ltd for almost 30 years, not only as their professional advisor, but as a client and user of their insurance services.
They operate on a personal and professional basis making every effort to satisfy our requirements. They have always managed to find competitive quotes for all types of insurance and provide advice in respect of our insurance cover needs. On the two occasions we have been unfortunate enough to require a claim, we have again found the GSi service to be helpful and efficient in arranging a satisfactory claims outcome with the Insurers. Our experiences enable us to recommend GSi to any business or individual who requires a friendly, efficient, and competitive service.
Brian Bates commented on Facebook – “Personal service, cuppa for old people (me) and great advice with it. Comes up trumps every time!”
Mark Gibbs commented on Facebook : “Marcus & Co are the best company; I’d never use anyone else!”
Clive Seamarks commented on facebook: ”Thanks to Marcus and his team for fifteen years plus top service!”
Daniel Bates commented on Facebook: ”Great family run business for all your insurance needs. I’ve been using them for about fifteen years.”